Building DevOps Culture Using CALMS Framework

DevOps framework helps to improve collaboration through the automation of the delivery pipeline. This framework feature improves your frequency and deployment quality. But the important is how the CAMLS framework is really helpful for an organization’s DevOps Structure. 

The CALMS model is a general assessment method that is valuable for evaluating the maturity of DevOps teams. Here, the CAMLS framework of DevOps refers to Collaboration, Automation, Lean, Measurement, and Sharing. This DevOps framework is best for all types of teams including operational, development, QA tester, infosec, and business. 

The CALMS Framework was introduced by Jez Humble who is a co-author of “The DevOps Handbook”.

Let’s find out how this framework helps managers to identify “Is your organization ready for DevOps”. 

Defining CALMS Framework

Each alphabet of the word “CALMS” defines a proper concert. This framework makes it more efficient your development process. Every alphabet defines:

Culture

The “C” of the CAMLS framework In DevOps methodology presents culture. It created a single culture by promoting collaboration between IT teams and operational teams. Without collaboration, we can not build a DevOps culture. This helps to reduce human efforts by making a single communication window. 

Instead of dividing tasks among each group, We can create a culture where the whole team works to complete a single project. This culture or team is a combination of different skilled experts including development, QA, product management, design, operations, project handling, and others. 

Here, all teams can communicate with each other. They can share ideas, feedback, and requirement related to the project. The best companies adopt DevOps in all parts of the company. They understand that DevOps is not only for one team, it is for everyone in the company to work together.

Automation

The next character of CALMS framework represents “automation”. Companies can automate their repetitive or manual tasks to reduce the time of delivery. They can start by automating tasks like building, testing, and deploying. 

They can set up a DevOps pipeline of continuous delivery and continuous integration. This means when a developer uploads a new code, the implemented tools on the system automatically test your code. It identifies potential issues in the system. If the tester passes the code it goes to the next phase. But if any issue comes in the system, it again sends to developers to fix it. This testing and development process automatically runs in the system. This makes sure only the right codes go into the final step. 

This is very easy to set up in the system and it eliminates the manual process of testing. This improves the efficiency of work.  

Lean

In the CALMS framework the “L” represent “lean” which helps to make the system more efficient and fast. This concept promotes the experimental mindset between teams. Every time when a developer creates something new, it goes to the operational or testing team where they give feedback to improve something. This process of improvement continuously happens in the system, until the perfect application is not developed.

If you keep improving your product as per customers then they will stay with your as. Failure is a part of building something new. So, companies need to make their team strong enough to handle it, learn from it, and make it better. 

This helps to develop a better product, a better system, and something creative. 

Measurement

Now the next alphabet in CALMS framework is “M” which represents “measurement”. Here, you measure your process, data, project, and team to know how the process goes. There are many tools and technology available to perform the measurement in the process. These Tools help to measure performance like user time spent, sales from posts, and alerts. 

To measure your process you can find answers to some of your questions like 

• How often do critical bugs or failures occur in the system?
• What’s the time taken to recover after a system failure?
• What is the user satisfaction score with our product?
• How often are updates or changes made to the software?
• What’s the average response time for customer support inquiries?
• What’s the conversion rate from trial users to paying customers?

These collected data points help to take better decisions in the near future. With this, we can also track advanced metrics like usage and service levels. 

Sharing

The final alphabet is “S” of CALMS framework that represents sharing. When we talk about the success of DevOps, it is not magic that can happen instantly. It required a good leader, practices, culture change, adaptability, and tools. DevOps creates a collaboration between the development and operational team to share ideas. 

This improves trust, speed, reliability, and a better feedback loop between all team members. It reduces the communication gap between the company, the team, and the customer. This provides complete transparency in developing applications. Developers can get help with various operational tasks including monitoring, feedback, and requirement. With DevOps, those who build an application should also be involved in shipping and running the app.

Conclusion

The CALMS framework of DevOps methodology helps in the efficient delivery of applications. The core model of DevOps is the same, this framework just gives you another way to develop a better application. 

The CALMS framework stands for Culture, Automation, Lean, Measurement, and Sharing. This framework covers all the components of DevOps. But the framework is not enough for the successful delivery of your application, you also required skilled people, a good leader, better technology, and creativity.

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