Talk To A Specialist
REPLY TIME: 15 MINUTES
FIRST REPLY: 15 MINUTES
Outsource Hosting support
Our complete outsourced hosting support ensures the availability of your website 24/7 & 365 days. ServerPoet experts offer maintenance, troubleshooting, protection, and all types of support related to your hosting.
Our Managed Outsourced Hosting Support Includes
- Support From Certified Technicians
- Free 24/7 Fully Managed Support
- Server Monitoring & troubleshooting
- Security Auditing and PCI Scan
- 24x7x365 Support Coverage
- Unlimited Server migration
- Server Hardening & firewall
- Intellectual property protection
What We Achieved Yet
1
+
Customers Get Support From Us
1
+
Ticket Resolved Last Year
1
+
Websites Hosted on Serverpoet
1
Server Experts
| All Plan Features |
Starter Sprout $299/m Order Now |
Pro Plus $599/m Order Now |
Elite Pro $799/m Order Now |
|---|---|---|---|
| Support Coverage | Limited (30 hours/week) | 8x5x365 | 24x7x365 |
| Number of Servers | Unlimited | Unlimited | Unlimited |
| Number of Tickets | 50 | 100 | Unlimited |
| Skype Support | No | No | Yes |
| Number of Call | 50 | 100 | Unlimited |
| L1 Support | Yes | Yes | Yes | L2 Support | No | Yes | Yes | L3 Support | No | No | Yes |
| Free initial Server Hardening using our Script | Yes | Yes | Yes |
| We will work as your staff (White labeled Support) | No | Yes | Yes |
| Canned Responses | No | No | No |
| Server Update | No | Yes | Yes |
| Security Auditing and PCI Scan | No | Yes | Yes |
| Performance Tuning | No | Yes | Yes |
| Server Monitoring | 5 Servers | 15 Servers | 25 Servers |
| Sales & Billing Support | Yes | Yes | Yes |
| DevOps | No | No | Yes |
| Average Response Time | 30 Min | 10 Min | 10 Min |
| Average Resolution Time* | 5 Hours | 3 Hours | 2 Hours |
| Guaranteed Response Time* | 60 min | 45 min | 30 min |
| Weekly Server Scan | No | Yes | Yes |
| Admin Support Hours Limit | 10 Hours | 20 Hours | 30 Hours |
| Order Now | Order Now | Order Now |
Why Outsource Hosting Support From Serverpoet
Trusted IT experts
Our IT experts have years of experience in solving any type of hosting queries. They resolved thousands of queries each year with a 95%+ client satisfaction rate.
Multichannel 24/7 support
You can reach out to our team from whichever channel you want including chat, ticket, email, and call support. Our response time is around within a minute.
Cost-efficiency
You just need to pay only for services that you get from us. We are completely transparent with our pricing, resources, and data protection.
Server setup & protection
We are here to help in server setup and mitigate server attacks like brute force, inbound and outbound spamming, and DDoS attacks.
Server performance maintenance
Get complete maintenance of your server performance by mitigating risk, continuous monitoring of the server, and handling server load spikes.
Account setup and migration
Whether you want to set up a new account or want to transfer your existing website to another server, our team is here to do it without any data loss.
Dedicated Tech Support
Support Level We Offered
Level 1
The solution to all basic issues that do not require enough technical specification. Level 1 support is the initial point of contact for most customer inquiries such as account setup, billing inquiries, predefined scripts, common issue resolve, and general information requests.
Level 2
Level 2 support deals with more complex issues than Level 1. The experts require deeper knowledge and expertise to offer support for such problems as troubleshooting, configuration issues, software installations, server monitoring, performance optimizations, etc.
Level 3
Resolution of more advanced queries than level 2. Level 3 support is offered by expert technicians who have in-depth knowledge of server infrastructure. They help in server outages, advanced troubleshooting, security breaches, 24/7 emergency support.
Our Experts are Available 24/7 For you
Need assistance with your web hosting? We are happy to answer any of your queries. Our skilled
professionals are available 24×7 and 365 days for any support you
need.
Error: Contact form not found.
AVAILABLE PLANS
Product
Price
$2250.00
$1050.00
$1350.00
$1650.00
$2000.00
Send a request to our experts for any issue you are facing.
Industries We Work In
Web Hosts
Data Centres
SAAS Providers
E-Commerce Websites
Apps Developers
Corporate Wesbites
Private Cloud
About Serverpoet
Hire the Best Outsourced Hosting support Company For all Your Server Needs
Serverpoet is a web hosting solution provider company that offers everything you need to grow your business in an online world. We are offering server management, website maintenance, configuration, troubleshooting, server attack mitigating, migration, and server hardening.
Our other services included web development, digital marketing, SEO, content marketing, etc. Every year, we resolve thousands of server issues related to data, security, performance, and monitoring. No matter which type of issue you are facing, our team is always available to assist you instantly.
05+
years of experience
5000+
server Issue resolved
04+
Country Available Data Center
30+
Server Expert
cPanel
WHM
Plesk
CyberPanel
Fast Panel
DirectAdmin
sentora
Virtualizor
Webmin
Virtualmin
Vesta
cPanel
WHM
Plesk
CyberPanel
Fast Panel
DirectAdmin
sentora
Virtualizor
Webmin
Virtualmin
Vesta
CyberPanel
Fast Panel
DirectAdmin
cPanel
WHM
Plesk
sentora
Virtualizor
Webmin
Virtualmin
Vesta
Plesk
CyberPanel
Fast Panel
Virtualizor
Webmin
Virtualmin
Vesta
cPanel
WHM
DirectAdmin
sentora
cPanel
WHM
Plesk
CWP (CentOS Web Panel)
CyberPanel
Fast Panel
DirectAdmin
sentora
Virtualizor
Webmin
Virtualmin
Vesta
cPanel
WHM
Plesk
CyberPanel
Fast Panel
DirectAdmin
sentora
Virtualizor
Webmin
Virtualmin
Vesta
Common Doubts That Frequently Asked by Users
Serverpoet’s experts are always available to resolve all types of server issues. Look out for some common server doubts that our users want to know.
1. What is Managed Outsourced Hosting Support?
Managed Outsourced Hosting Support is comprehensive support offered by providers like serverpoet to ensure the availability, security, and optimal performance of your website 24/7 and 365 days.
2. How do you ensure server security and protection against cyber threats?
Serverpoet employs a multi-faceted approach to server security including regular security auditing and PCI scans. Our team conducts security assessments, applies server hardening measures, and implements firewalls to safeguard your hosting environment. We also offer intellectual property protection services. Additionally, our 24/7 server monitoring helps detect any issue in the server instantly.
3. How do I contact Serverpoet's support team in case of an issue or inquiry?
You can reach Serverpoet’s support team through various channels, including chat, ticketing, email, and phone support. Our dedicated team is available 24/7 to assist you with any issues or inquiries you may have.
4. Do you have any service-level agreements (SLAs) in place to guarantee uptime for websites hosted with Serverpoet?
Yes, Serverpoet is committed to providing 99.9% uptime levels. We have SLAs in place to ensure the reliability of our hosting services. Our service-level agreements (SLAs) specify guaranteed uptime percentages to avoid the event of any downtime.
5. What is the average response time for support requests?
Our response time for support requests typically ranges from 2 minutes to 2 hours depending on the availability of team members. We strive to address your inquiries and resolve any problems as quickly as possible to minimize disruptions to your website.
6. What will happen when the Support Hours exceed the usage?
We will inform you when support hours exceed the allocated usage. You may have the option to purchase additional support hours as needed. Serverpoet provides complete transparency on pricing and projects to ensure you receive the support you require.
7. What is the process of completing a project?
The process of completing a project depends on the complexity of it. We are offering support based on levels.
Level 1: Basic issues are resolved such as account setup and common inquiries.
Level 2: More complex issues like troubleshooting and performance optimizations, are addressed
Level 3: This includes advanced queries like server outages, security breaches, and critical performance problems.
Copyright © 2019 – 2024 Serverpoet Tech Solution. All rights reserved.
We use cookies to enhance your browsing experience,
analyze site traffic, and personalize content.
For further details, check our cookies policy.
We are looking for a business development executive (business analyst- presales) to join our team. Candidates should be experienced in generating business from the international market & experience working on bidding portals & websites like Upwork, and Freelancer. Bidding on various platforms like Freelancer, Upwork, PPH, Guru, etc. Note:- We don't have any option for Part time job or Work from home.
Skills Required:- The candidate Should be able to understand the client's requirements. Excellent written and spoken communication skills. Candidates must have knowledge of IT services. Candidates should be able to write creative proposals. Should be professional and excellent at time management.
Required language:- English proficient
Salary:- Hike on current
Note:-Only candidates who are located in Jaipur , should apply for this job.
We are looking for a business development executive (business analyst- presales) to join our team. Candidates should be experienced in generating business from the international market & experience working on bidding portals & websites like Upwork, and Freelancer. Bidding on various platforms like Freelancer, Upwork, PPH, Guru, etc. Note:- We don't have any option for Part time job or Work from home.
Skills Required:- The candidate Should be able to understand the client's requirements. Excellent written and spoken communication skills. Candidates must have knowledge of IT services. Candidates should be able to write creative proposals. Should be professional and excellent at time management.
Required language:- English proficient
Salary:- Hike on current
Note:-Only candidates who are located in Jaipur , should apply for this job.
We are looking for a business development executive (business analyst- presales) to join our team. Candidates should be experienced in generating business from the international market & experience working on bidding portals & websites like Upwork, and Freelancer. Bidding on various platforms like Freelancer, Upwork, PPH, Guru, etc. Note:- We don't have any option for Part time job or Work from home.
Skills Required:- The candidate Should be able to understand the client's requirements. Excellent written and spoken communication skills. Candidates must have knowledge of IT services. Candidates should be able to write creative proposals. Should be professional and excellent at time management.
Required language:- English proficient
Salary:- Hike on current
Note:-Only candidates who are located in Jaipur , should apply for this job.
We are looking for a business development executive (business analyst- presales) to join our team. Candidates should be experienced in generating business from the international market & experience working on bidding portals & websites like Upwork, and Freelancer. Bidding on various platforms like Freelancer, Upwork, PPH, Guru, etc. Note:- We don't have any option for Part time job or Work from home.
Skills Required:- The candidate Should be able to understand the client's requirements. Excellent written and spoken communication skills. Candidates must have knowledge of IT services. Candidates should be able to write creative proposals. Should be professional and excellent at time management.
Required language:- English proficient
Salary:- Hike on current
Note:-Only candidates who are located in Jaipur , should apply for this job.
We are looking for a business development executive (business analyst- presales) to join our team. Candidates should be experienced in generating business from the international market & experience working on bidding portals & websites like Upwork, and Freelancer. Bidding on various platforms like Freelancer, Upwork, PPH, Guru, etc. Note:- We don't have any option for Part time job or Work from home.
Skills Required:- The candidate Should be able to understand the client's requirements. Excellent written and spoken communication skills. Candidates must have knowledge of IT services. Candidates should be able to write creative proposals. Should be professional and excellent at time management.
Required language:- English proficient
Salary:- Hike on current
Note:-Only candidates who are located in Jaipur , should apply for this job.
We are looking for a business development executive (business analyst- presales) to join our team. Candidates should be experienced in generating business from the international market & experience working on bidding portals & websites like Upwork, and Freelancer. Bidding on various platforms like Freelancer, Upwork, PPH, Guru, etc. Note:- We don't have any option for Part time job or Work from home.
Skills Required:- The candidate Should be able to understand the client's requirements. Excellent written and spoken communication skills. Candidates must have knowledge of IT services. Candidates should be able to write creative proposals. Should be professional and excellent at time management.
Required language:- English proficient
Salary:- Hike on current
Note:-Only candidates who are located in Jaipur , should apply for this job.